The Company collects Non-public Personal Information (“NPI”) about clients from client letters, escrow forms and other communications, as well as from third parties related to the Escrow, such as real estate sales agents and brokers, mortgages companies and lenders, and other professionals identified by the clients, such as accountants, tax preparers, attorneys, and insurance agents.
The Company may disclose NPI about clients to the following types of third parties as necessary for the third party to provide information and/or documentation necessary for the completion of an Escrow:
a. Financial service providers such as title insurance and underwritten title companies, mortgage companies and lenders as well as insurance agents and companies associated with an Escrow; and
b. Nonfinancial companies such as homeowners associations, federal, state or local tax or governmental authorities, and real estate sales agents and brokers associated with an Escrow.
Otherwise, the Company does not disclose NPI to anyone outside the escrow company without the client’s consent. Escrow Holder restricts access to information contained in escrow files to those employees who need to know that information as necessary to provide products or services to the client. Escrow Holder maintains physical, electronic and procedural safeguards that comply with state and federal regulations to guard client nonpublic personal information. Client information is stored in a secure place on a secure computer and in physical files. When the Company replaces computers, old disks are erased or reformatted before disposal. When the Company disposes of old physical paper files, they are shredded and/or recycled by a bonded security company.